Customer Service | Catavino
This is an indispensable tool for those who want to follow, in English, what really goes on in the world of Spanish and Portuguese wines – lively, informative and, most important, first-hand, on-the-scene knowledge!
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Tag Archives: customer service

Natalie MacLean’s “Red, White and Drunk All Over”

As promised for the New Year, we are committed to broadening our discussion on wine beyond Spain and Portugal. One way we’re attempting to do this is by both contributing to Dr. Debs Wine Book Club and by doing a little research on our own as we find books of […]

What’s that “Customer Service” Thing you Speak of?

Over the years, I’ve tried to accept that customer service is a very foreign concept here in Spain. Unless I’m shelling out hundreds, if not thousands, of Euros for a service, the likelihood of my getting someone to greet me with a smile (even if it’s hokey and completely disingenuous), […]